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Privacy Policy for Reddy's Hardwood Flooring

Last Updated: 03/08/2024

Welcome to Reddy’s Hardwood Flooring, your trusted source for high-quality hardwood flooring and products. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with us. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Information: This includes your name, email address, postal address, and phone number that you voluntarily provide when you create an account, place an order, subscribe to our newsletter, or contact us for inquiries.
  • Cookies and Usage Data: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Usage Data includes information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. Use of Data

Reddy’s Hardwood Flooring uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our website when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues

3. Sharing Your Personal Data

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

As an authorized dealer of KS Floortech, including FG Floortec products, we may share necessary information with our suppliers to fulfill your order or provide the service requested.

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By visiting this page on our website: reddyshardwood.com/contact-us
  • By sending us an email: sales@reddyshardwood.com
  • Your privacy is of utmost importance to us at Reddy’s Hardwood Flooring. We are committed to ensuring that your information is secure and handled with care, in compliance with this policy.